▷ Apply in 3 Minutes! BMC Helix Operations Management(BHOM) Engineer [T-554]

▷ Apply in 3 Minutes! BMC Helix Operations Management(BHOM) Engineer [T-554]

18 Jan
|
MBI Digital
|
Jodhpur

18 Jan

MBI Digital

Jodhpur

Remote: Hybrid

MBI Digital is looking for an IT and Infrastructure Support Engineer with 5+ yrs experience and specialization in BMC Helix Operations Management and BMC Patrol. This is a 100% remote position. Candidates should be willing to work on weekends / on call (as needed) and overlap in the US EST time zone until 2:30 PM EST. Roles & Responsibilities Monitoring BMC TrueSight Operations Management (patrol/BHOM), deploying BHOM, collectors, thresholds data centers, networking, etc Configure and customize BMC Helix Operations Management or TrueSight Operations Management solutions to align with client requirements.



Adjust system settings and features to meet operational needs Experience in triaging and resolving technical issues experienced by company employees and maintain help desk tickets Update, maintain and monitor computer networks (Cisco VPN, BMC BEM, License Management) Establish Arcserve backups of SQL Databases, Physical and Virtual Servers (Administer updates, Recovery and backup job maintenance) Facilitate proactive cybersecurity practices (Virus Protection, Phishing Awareness, Disaster Recovery) IT onboarding for new employees/contractors (Laptop deployment, Email, Active Directory, Remote Office) Create standard operating procedures for technical installations or configurations on internal Wiki, company Jira and company Intranet Execute installation, management and routine deployment of VMware infrastructure Virtualization of physical servers utilizing VMware and Arcserve Backup Skills/Experience Candidate must possess a Bachelor’s Degree in IT and Infrastructure Should have min 5 years of IT experience Nice to have skills Knowledge of Splunk, SolarWinds,



Idera Experience with cloud migration and “Lift and Ship” to AWS Cloud Understanding or experience of audit processes like SOC 2 Compliance Having knowledge of ITSM and experience working in ITIL projects The ideal candidate will be able to demonstrate the following: Problem-solving skills and proven record of working well in a team environment Advanced proficiency in communication skills (verbal and written) across all organizational levels Critical thinker and complex problem-solving capabilities with excellent attention to detail Ability to be effective in an environment of rapid change and complexity Ability to document technical as well as management process flows Ability to work effectively with business and other functional teams Well Organized with a positive attitude, ability to work in customer facing env & should be able to communicate with Customers, Vendors, and other internal groups as required.



Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results. Willing to work overlapping with US Eastern timezone, weekend and on-call support will be required.

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/106554977/%e2%96%b7-apply-3-minutes-bmc-helix-operations-managementbhom-engineer-t-554-jodhpur/?utm_source=html

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