[X281] Team Leader Technical BPO for Desktop location Pune & Bangalore

[X281] Team Leader Technical BPO for Desktop location Pune & Bangalore

08 Dec
|
Anonymous Company
|
Bengaluru

08 Dec

Anonymous Company

Bengaluru

Job Description

1. Day to day management of the First Line Service Desktop function: 

a. Ensure that the Service Desk is an excellent deliverer of Technical Service 
b. Ensure that the call logging system is fit for purpose and is used effectively and efficiently by the team 
c. Be responsible for the operational management of call assignments within the Service Desk team and to other parts of ICT Shared Service as appropriate 
d. Undertake a weekly review of the First Line Service Desk/technical call queues 
e. Assist with maintaining the inventory of Council computer assets and software licenses 
f. Discover, diagnose and triage user’s problems effectively and efficiently 
White Horse Manpower Consultancy Pvt.





Ltd. 

Floor, Jumma Masjid Golden Complex, Jumma Masjid Rd, (Exit of Commercial Street) Shivajinagar Bangalore 560051. 

Please call for both In station & Outstation interview scheduling 
Call Rina (phone hidden) (phone hidden) (phone hidden) 

Free Recruitment & Spot Offer Letter 

Thanks and Regards 
Rina

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