System Engineer

System Engineer

08 Dec
|
Infosense Private Limited
|
Gandhinagar

08 Dec

Infosense Private Limited

Gandhinagar

Job Position - System Engineer


Experience 2-3 Yrs


Educational Background: Any Graduate/ Any Post Graduate


Work Location: Infocity – Gandhinagar, Gujrat


Mandatory skills - MAC, rhel, Redhat, Linux, windows, troubleshooting, networking,


Job Roles and Responsibilities


A bachelor’s degree or equivalent IT Certification , software engineering, and IT engineering is required to pursue a career as a technical support engineer in technological industries,

• Strong communication skills both written and verbal to interact confidently with user

• Great analytical and problem-solving skills help in resolving the issue faster

• Strong troubleshooting, diagnosing skills to resolve technical issues







• Good knowledge of computer systems, mobiles, and other techs

Taking ownership of user’s issues reported and seeing problems through to resolution

Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Provide accurate information on IT products or services

Addressing user tickets regarding hardware, software and networking

Customize desktop applications to meet user needs

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel


If Interested , Please fill below the Information.


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