Security Center Operations Incident Management Lead NGW.052

Security Center Operations Incident Management Lead NGW.052

08 Dec
|
NTT Data Vertex Software Inc.
|
Bengaluru

08 Dec

NTT Data Vertex Software Inc.

Bengaluru

Job Description

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Security Center Operations Incident Management Lead to join our team in Bangalore, Karntaka (IN-KA), India (IN).


NTT DATA is looking for an Incident Management Support Lead to join our SOC Insider Threat Monitoring team.





The monitoring function is part of the first line of defence responsible for identifying potential data exfiltration; anomalous patterns of user activity; and responding to potential Information Security events reported by Firm wide staff.


Responsibilities: The individual will be responsible for administrating and supporting various operational components of both the Level one and Level two functions, including:

Queue monitoring and management, incident triage and prioritization
Working with shift leads and managers to supervise and support ticket service levels
Support metrics, reporting, and providing trend analysis
Support the development, improvement, and documentation of new and existing processes
Support quality assurance measures
On call and holiday scheduling


Required Skills:

Knowledge or experience in supporting Insider Threat mitigation strategies
Knowledge of information security and data privacy issues
Ability to handle multiple competing priorities
Strong verbal and written English communication skills
Strong time management
Attention to detail
Excellent interpersonal skills
5 years relevant experience


Desired Skills:

Prior team leadership responsibilities.
Experience in managing deadlines or service level.
Working within a global team.
Experience of working within the financial industry.
Experience with Archer Security Management.


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.


About NTT DATA Services


NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000 professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.


NTT DATA, Inc. (the Company) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.


Job Segment: Manager, Consulting, Quality Assurance, Information Security, Management, Technology

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