28 Mar
Lingopal
Rajkot
About the Role As a Solutions Architect , you will play a critical role in ensuring seamless integration and operation of our real-time language translation pipeline for broadcasts and streams. You will work directly with customers, troubleshoot technical challenges, and deploy solutions in dynamic environments. This role requires a strong command-line proficiency, deep familiarity with AWS infrastructure, and a high level of attention to detail. Your ability to communicate effectively with customers and internal teams will be key to delivering a top-tier user experience. Responsibilities Provide hands-on support and guidance to customers, ensuring smooth integration with their existing workflows. Work extensively with the command line to manage deployments, diagnose issues, and operate streams. Use AWS services for deploying setting up streams and integrating with customer environments. Collaborate closely with product and engineering teams to provide customer feedback and enhance platform capabilities. Develop and document best practices for system configurations, deployments, and issue resolution. Ensure rapid response and resolution to customer support requests, maintaining a high level of reliability and satisfaction. Qualifications Proficiency in working with Linux command-line environments for debugging and deployment. Strong hands-on experience with AWS cloud services. Excellent troubleshooting skills, with a structured and detail-oriented approach to problem-solving. Strong customer interaction skills, with the ability to explain technical concepts to non-technical users. Prior experience working in live streaming, media processing, or real-time applications is a plus. Why Join Us? At Lingopal.ai, you will be at the forefront of revolutionizing global broadcasts through real-time language translation. This role offers the opportunity to work with cutting-edge technology, solve complex challenges, and directly impact the experience of broadcasters and audiences worldwide. If you are passionate about hands-on engineering, customer success, and making real-time media more accessible, we’d love to hear from you.
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