28 Mar
Vibedu Study Abroad
Tiruchirappalli
Job Summary:
An Overseas Education Counsellor with 2+ years of experience. Responsible for providing guidance and support to students who are interested in pursuing higher education abroad. The counsellor will work closely with students and their families to help them understand the different study options available in different countries, as well as the application process, requirements, costs, and any other relevant information that can help students make informed decisions about their future academic and professional careers.
Will have to work on specific targets set by the management and the performance will be judged on the same. The ideal candidate must have a strong interest in working with people and be highly motivated and result-orientated with a strong interest in counselling and marketing.
Duties and Responsibilities:
- Assist students in selecting appropriate courses and programs based on their academic qualifications, interests, and career goals.
- Respond to walk-in inquiries and inquiries via phone, email and CRM promptly, with accurate and relevant information.
- Provide information about different universities and colleges, admission requirements, and application deadlines.
- Guide students through the application process, including preparing the necessary documents, filling out application forms, and submitting the application package.
- Communicate with the admissions departments of universities and colleges to ensure that all necessary information and documents are submitted correctly and on time.
- Provide information on financial aid and scholarship opportunities, as well as the cost of living and studying in different countries.
- Assist with visa applications and provide guidance on immigration requirements and procedures.
- Provide guidance and support to students throughout the entire process, from initial inquiry to arrival on campus.
- Maintain the highest level of integrity and ethics in every interaction with students and their families, clients and colleagues.
- Keep up-to-date with the latest trends and developments in international education and advise students accordingly.
- Build and maintain relationships with partner institutions, educational agents, and other stakeholders.
Qualifications:
- Bachelor's degree in Education, Counseling, or a related field.
- Candidates with a minimum of 2 years of experience in education counseling, preferably in an international setting.
- Strong knowledge of different study options available in different countries, as well as the application process, requirements, costs, and other relevant information.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work independently and as part of a team.
- Effective team worker, supporting colleagues and contributing positively to the overall team’s success
- Strong IT skills (Microsoft Office and CRM systems)
- Strong organizational and time management skills.
- Proficiency in English and knowledge of other languages is an asset.
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