28 Mar
Altudo
Gurugram
Be part of a high-growth digital and customer experience consulting firm that has been recognized as one of the fastest-growing companies in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America.
Job Description
We’re looking for the Business Analyst defines and designs solutions for clients. The Business Analyst collaborates with teams on web design and development projects from inception to completion. It is the Business Analyst’s primary responsibility is to understand, document, and track the business needs and requirements throughout the project life-cycle.
Responsibilities
• Ownership, elicitation, and documentation of business needs and business requirements.
• Ownership, delivery, and documentation of functional requirements and specifications by applying experience and understanding of object-oriented design and use case modelling.
• Liaise between Client Services, UX, Strategy, and Technology teams to ensure quality solutions that deliver business results.
• Act as primary requirements go-to person during the design and build phase of projects.
• Identify and subsequently define the required tests and co-lead test planning.
• Participate in testing and lead the effort to identify requirement and solution gaps and resolutions.
• Evaluate the performance of the business solution, identify opportunity for improvement, and refine targets for future releases.
• Participate in UAT planning & execution.
• Support requirements understanding and issue resolution throughout project life cycle.
• Serves as the conduit between customer community (internal and external customers) and the software development team through which requirements flow.
• Participate in the creation of project plans and communicate status to all levels of management for medium to large sized projects.
• Ensure issues are identified, tracked, reported, and resolved in a timely manner.
• Seek opportunities to provide value-added solutions for business and clients.
Requirements
• At least 4+ years in a client-focused Business Analyst’s role.
• Should have come from a digital marketing/content management system (CMS)/web background.
• Proven analytical background and exposure to business analysis approach and standards.
• Experience with both digital/web and technical projects.
• Familiar with object-oriented design, use case modeling, and software development processes.
• Experience with web solutions such as web analytics, e-commerce, content management, enterprise search, campaign management, etc.
• Must have digital solution experience.
• Good to have knowledge of ISMS
• Travel may be required
About Altudo
Altudo is an award -winning Customer experience consulting firm with a presence across US, Canada, South America, and Europe. Over the last two decades, we’ve established ourselves as a leader in the customer experience space, with over fifty Fortune 500 companies among our clients. We create solutions that improve customer experience and drive revenue. We have won numerous accolades and gained international recognition for our work. Our success is rooted in our people and our work culture. We provide fast-track growth opportunities to our top performers and open entrepreneurial avenues that contribute to their holistic development at Altudo. We have strong alliances with Sitecore (Platinum), Microsoft, BigCommerce and Adobe.
We are among India's top 10 & Asia’s top 100 Great Place to Work certified companies.
Learn more about us at https://www.altudo.co/
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