Jade Global Software
Strategic Account sales executive focused on customers to achieve revenue goals in assigned accounts. Identifies customer needs and applies Jade s value proposition to drive sales growth and improved profitability. Develops strategic relationships and aligns customer and Jade business goals, creating and managing a business and execution plan for shared success among the customer, vendor partners and Jade.
- Serves as the primary point of contact for the customer interface to all Jade resources that drives and supports high levels of customer satisfaction and loyalty, as measured in surveys and share of wallet and work closely with Onsite Strategic Client Partner and Sales Head.
- Develops strong,
strategic relationships with customer(s) to identify and leverage the customers business goals, growth strategies and profit drivers to deliver the appropriate Jade value proposition sales solution strategy
- Provides leadership and guidance in critical customer planning and engagement
- Conducts regular business reviews with assigned accounts to track progress toward revenue and growth goals and owns execution of business plan.
- Maintains and monitors pipeline and metrics for assigned customers, performs analysis and identifies improvement opportunities
- Supports our supplier's strategies by aligning solutions with our customer to maximize profitable growth, and customer expansion
- Prioritize customers and opportunities with greatest potential for success
- Closely manages profitability by minimizing profit leaks and maximizing gross profit Job Level Specifications:
- Expert knowledge of assigned product / service line and broad understanding of how they integrate with the organization's entire product / service line.
- Typically works on a cross-section of large and/or prominent accounts with several changing variables and complexity.
- Work is performed under very limited direction.
- Maintains excellent rapport with existing clients and frequently interacts directly with new prospects to build customer base and increase sales. Provides input to sales management. Actions impact the organization. Failure to accomplish work or meet customer expectations will result in the inability to reach crucial organizational sales goals and may cause long-term damage to client relationships.
- Build strong internal relationships with Jade s BU Heads, offshore Delivery Heads and other core leaders.
- 10 + years in Sales & Account Management
- Possesses thorough knowledge of products or services typically for a specific brand or line of business
- Responsible for selling the company s products or services, developing new accounts and/or expanding existing accounts.
- Typically assigned to large and more complex accounts.
- Consistent record of growing a business successfully over the years through strong client relationships and a deep understanding of IT services and consulting.
- Ability to operate in a fast-paced enterprise and highly matrixed organization
- Strong problem solving and analytical skills and the ability to roll up your sleeves and work with a client to create timely solutions and resolutions.
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