NZC-580 ITIL Service Management - Senior Manager

NZC-580 ITIL Service Management - Senior Manager

13 May
NTT Data Vertex Software Inc.

13 May

NTT Data Vertex Software Inc.


Job Description

ITIL Service Management - Senior Manager


Company: NTT DATA Services

Req ID: 44235

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a ITIL Service Management - Senior Manager to join our team in Bangalore, Karntaka (IN-KA), India (IN).

- Provides direct supervision to a large team of operational, production, sales, service or administrative team members, or a small staff of professional-level team members.
- Work is guided by operational and project objectives.
- Sets and communicates clear expectations for work outcomes and manages performance. Oversees the activities of assigned team within a functional IT area.
- Manages day-to-day delivery of results to ensure meeting or exceeding operational contractual and service level commitments / obligations to clients.
- Responsible for quality and client service results.
- Ensures processes and technical skills are in place to perform consistently and deliver high quality results and value to clients. Builds relationships with clients to improve services and ensure service levels are being met.
- Sets direction for the team and prioritizes workload.
- Ensures that organizational and process changes are implemented by the team.
- Brings team members together to resolve issues and achieve operational strategic goals.

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000 professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.

NTT DATA, Inc. (the Company) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

Job Segment: Manager, Consulting, Management, Technology

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