(D-811) | Assistant Manager - Product Development Specialist.

(D-811) | Assistant Manager - Product Development Specialist.

13 May
Tata Communications Ltd
Pune Division

13 May

Tata Communications Ltd

Pune Division

- GNS (Core & Hybrid Connectivity) Product Subject Matter Experts (SMEs) & Voice of GNS Products
- Constantly interfaces and works with key stakeholders i.e. Product Managers, IT, Portal team, Key Focal points of Sales, Marketing, Service Delivery, Billing, Operations etc
- Program Management & Lead NPI & PCRs for Network Services
- Program/Project Planning, Deliverables, Risk Management, etc.
- NPI Gate Governance and Audit Compliance
- Controlled Introduction Support
- Service Realization of GNS Products
- Process, Efficiency & Continuous Improvements
- Legal & Regulatory
- Product Offering (Catalogue) Rationalization & Governance
- Order Enhancements
- Change Management

Level Descriptor

II) Person Specification:

a) Qualifications:

Bachelor of Business Management, Engineering in any field

b) Requisite Skills:

- Technical

- High level understanding of Product Services & Processes
- Proven experience in customer journey and customer experience design, digital front-end processes and platform selection/implementation/operations

- Functional

- Successful track record in business processes design, project management involving cross-functional teams coordination in multinational corporate environment
- Critical in thinking, logical & efficient in approach
- Agile and pragmatic approach in implementation

- Behavioral

- Proven People and project Management skills
- Strong cross functional and cross regional collaboration
- Excellent communication skills
- Ability to influence peers in other business units to achieve objectives
- Ability to work in diverse business environments globally
- Creativity to challenge old school way & think of innovative solutions to solve challenges
- Ability to influence stakeholders and assess short term goals and long term strategy
- Ability to prioritize based upon business goals and needs

- Experience

- > 5 years of relevant experience working in telecom providers
- Special Added advantage: Worked on portal on defining digital customer journey
- Added advantage: Experience in Systems & Process
- Added advantage: Experience in driving cost savings initiatives

Operating Network - Key External

Vendors, Industry forums

Operating Network - Key Internal

All BU/Functions

Size and Scope of Role - Financial


Size and Scope of Role - No. of direct reports


Size and Scope of Role - Total team size


Size and Scope of Role - Other size parameters


Other knowledge/skills

Knowledge across multiple technologies (networking technologies, mobile networks, Understanding of different systems such as security, operations; Understanding of carrier/enterprise customer base

Technical Competencies

Knowledge / Skills

Communication Skills


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