Service Supervisor (VO271)

Service Supervisor (VO271)

13 May
|
Citibank India.
|
Chennai district

13 May

Citibank India.

Chennai district

- Responsible for Managing Sales volume and revenue output on LOP and RC
- Ensuring the targets are met every month for the Pilot Desk and RC specialists as per the planned number
- Focus on conversion rate/digital offload/utilization rates to take business volume up
- Strong control on inventory management Tracking all follow ups closely and everyday
- Coaching the team on benefit pitching/stronger talk offs and building value through objection handling and upselling
- Strong reverse feedback flow to the feeder channel (inbound teams) and SMT on specific flavors/trends/rejections coming out for that month






- Keeping the team motivated/excited/driven towards the common sales volume goal under all circumstances making the team accountable for the daily number and instilling a higher level of ownership and goal orientation
- Reading/assessing all sales MIS closely to hunt for opportunities to build sales and having a robust internal tracking methodology

,
- Confident and dynamic individual with excellent selling and convincing skills
- Analytics and comprehension should be strong to be able to read and assess data points and use it to its full advantage with the team
- A strong coach with excellent communication skills who can qualitatively drive sales performance and keep the team motivated and aligned at all times
- Positive attitude/never say never approach and ability to withstand sales accountability as the leader for the team
- Experience in sales and financial sector preferred. Experience in mentoring/handing large teams would also be an added advantage

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/13394354/service-supervisor-vo271-chennai-district/?utm_source=html

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: service supervisor (vo271)
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert