(P371) Customer Service Associate

(P371) Customer Service Associate

11 Aug
|
DIGITAL DESIGN TECHNOLOGY
|
Gurgaon district

11 Aug

DIGITAL DESIGN TECHNOLOGY

Gurgaon district

Gurgaon, Haryana

₹10,000 - ₹18,000 a month

Processes orders through the AMAZON, eBay, Houzz and other market place platform and administers electronic orders when necessary.
Answers customer on email and provides resolution for order status, order and product complaints, product return authorization, product information, current pricing to include RFQ, and answers questions pertaining to the E-commerce Program.
Coordinates with agencies like , Fedex and UPS, and wholesalers on order status and tracking information of shipments.
Reviews, accepts and processes manual orders received by email, from customers placed by America Regional buyers. Performs purchase order reconciliation as necessary.


Addresses customer complaints by researching, responding, and following up with customers in a timely manner. Issues are forwarded to supervisor if they cannot be resolved at the immediate level.
Judges when specific issues require additional assistance or should be elevated to management.

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/14350311/p371-customer-service-associate-gurgaon-district/?utm_source=html

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: (p371) customer service associate
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert