Yes Bank Ltd
Cluster Relationship Leader - ( REL0001Q8 )
CRL role will be responsible for managing a team of 5 to 10 Financial Advisors and Financial Partners who manage portfolios of high net-worth individuals of Yes Bank
Will be responsible for ensuring that the team Goalsheet targets are met across all bank products. including New to Bank customer acquisitions, Liabilities, Investments, Insurance, Trade FOREX and Assets
Will be required to go on join calls and build relationships and personally interact with the top clients in the portfolio to deepen and enhance relationships
Should be able to rigorously monitor cross sell on the portfolio as well as sales process compliance across RMs.
Will be responsible for recruiting RMs, mentoring and training them. Should build capability across RMs for them to be able to independently manage and grow business
Regular review of RMs to ensure that they comply with processes and meet operational guidelines. Will be responsible to drive high contactability and service levels on the RM portfolio
Will need to drive all initiatives run by the central team and ensure RMs work on the base to enhance customer engagement and penetration
Should be able to collaborate and work with various teams in the organization to ensure optimal support and service for RM managed customers
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