Senior Manager EDM Service Delivery - General Management (WK-695)

Senior Manager EDM Service Delivery - General Management (WK-695)

11 Aug
Standard Chartered Bank Ltd
Chennai district

11 Aug

Standard Chartered Bank Ltd

Chennai district

Job Description

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Assist Head - EDM Transition Engineering to track & manage the EDM service delivery unit setup on a project basis across all work streams.

Track & manage assigned ongoing & new source system data sourcing into EDM on a project basis into EDM T1 & T2.

Do change assessment for T1 & T2 with support project team and feed the analysis and estimates in the respective task whenever prioritised.

Perform UAT and give sign off from EDM ops for changes toT1 & T2 as a part of any project and publish the release details to the respective stake holders

Conduct transition workshops, and ensure smooth landing of changes into BAU Operations through Transitions checklist

Understand the data source attributes from a business perspective as well as business drivers from end use perspective

Provide context & expertise advice on content & data quality for BAU issue as & when required.

Partner with Production Support Teams for any platform incident management

Run Data Extraction CCF forum and govern data extraction request in alignment with the TOR defined in CCF

Service all small projects and Data extraction request from EDM

Be an SME for Product Related codeset within RDM by supporting Product related RDM governance and SPC creation within RDM

Our Ideal Candidate

Domain expert as Team Lead doing transitions/projects in data migrations for EDM/ DWH.

Ability to translate EDM service delivery requirement & system documentation for seamless migration of new projects (new source data systems) from the respective project teams.

Ability to lead transition engineering team on multiple projects & meet tight deadlines for planned delivery.

Track & manage multiple on-boarding projects with internal & external stakeholders while assisting in BAU issues if any.

Strong interpersonal & communication with a demonstrated ability to make effective decisions to meet business objectives.

5 years of demonstrated relevant work experience as part of large DWH / consulting organisation in the EDM space.

2 years of leadership experience in managing teams of 5 resources

Apply now to join the Bank for those with big career ambitions.

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