(L136) - Customer Service Executive

(L136) - Customer Service Executive

11 Aug
|
Nykaa
|
NCT

11 Aug

Nykaa

NCT

Job Description

Candidate should have 1 - 3 years of experience


Answer general customer inquiries thought calls, chat, emails until inquiry is closed.

Manage customer accounts including assisting customers with information regarding their order history, order status, and all other standard requests received.



Maintain customer service log, tracking all incoming inquiries and detailing out customer requests.

Aggregate and report on customer service trends quarterly to sales, technology, design, and merchandising.

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/14357501/l136-customer-service-executive-nct/?utm_source=html

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