[C-88] | Automation Manager

[C-88] | Automation Manager

30 Aug
Merit Group Limited
Chennai district

30 Aug

Merit Group Limited

Chennai district

Automation Manager Description Responsibilities:

Recruit, select, train, assign, schedule, coach, counsel and discipline employees

Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

Contribute operations information and recommendations for improving productivity, quality and customer- service standards; resolve problems; complete audits; identify trends

Manage relationships with clients and internal stakeholders

Conducting of quarterly CSAT surveys, Monthly project reviews and ensuring weekly operational calls are conducted.

Preparation of Statement of Work, Project proposals, billing reports as well as GDPR and Audit reports

Work closely with management team to set and/ or implement policies, procedures and systems and to follow through with implementation.

Operations Manager top skills proficiency:


Conflict Management

Business Negotiation


Decision- Making

People Management


Reporting Skills

Deadline- Oriented

Critical Thinking and Problem Solving Skills

Planning and Organizing

Communication Skills

Influencing and Leading


Team Work



Stress Tolerance Experience / Skills / Qualifications:

10 to 15 years of experience in Operations and Project Management.

Operations management experience managing encompassing multiple teams and processes.

Experience in Digital Marketing operations management will be an advantage. The candidate needs to have excellent project and time management skills.

Experience in report creations and audit is essential.

Excellent communication (written and spoken).


Full time

Non IT,

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