Hiring For International Premium Tech Voice chat email Process | [CD6]

Hiring For International Premium Tech Voice chat email Process | [CD6]

13 Oct
Tech Mahindra Ltd

13 Oct

Tech Mahindra Ltd


Role:                    Associate & Sr. Associate

Industry:              BPO

Work Location :    Bhubaneswar

Job Description :

Adherence to standard business norms for providing premium customer resolution via Calling / CHAT & EMAIL 

Quick & Accurate Resolution of customers query as per business guidelines

Meeting the performance stacks thereby achieving business goals
Minimizing customer escalations by first attempt resolution within the TAT

Knowing our products inside and out to effectively answer questions posed by customers

Ensuring optimum output by attending product & service training sessions
Date : 14th OCT - 17th OCT ( Sunday Open )

Desired Skills:

Strong attention to detail,

numerical ability and Problem Solving Skills 

Excellent Verbal and written communication Skills and willingness to work into 24/7 working environment is a must.

Good Typing Skills

Customer Centricity & Data orientation

Knowledge in Email etiquettes

Willing to work in 24/7 shifts

Should possess basic MS Office knowledge

Prior exposure of Banking transactions would be an added advantage

DIRECT Walk-In At address below.

Tech Mahindra Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekharpur, Bhubaneswar, Odisha 751023 - Land Mark - Bihind Fortune Tower. Mob - (phone hidden)

Hr Recruiter

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Perks and Benefits 

PLUS Variables

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