Hiring For International Premium Tech Voice chat email Process | [CD6]

Hiring For International Premium Tech Voice chat email Process | [CD6]

13 Oct
|
Tech Mahindra Ltd
|
Bhubaneswar

13 Oct

Tech Mahindra Ltd

Bhubaneswar

Role:                    Associate & Sr. Associate

Industry:              BPO

Work Location :    Bhubaneswar

Job Description :

Adherence to standard business norms for providing premium customer resolution via Calling / CHAT & EMAIL 


Quick & Accurate Resolution of customers query as per business guidelines


Meeting the performance stacks thereby achieving business goals
Minimizing customer escalations by first attempt resolution within the TAT


Knowing our products inside and out to effectively answer questions posed by customers


Ensuring optimum output by attending product & service training sessions
Date : 14th OCT - 17th OCT ( Sunday Open )

Desired Skills:

Strong attention to detail,

numerical ability and Problem Solving Skills 


Excellent Verbal and written communication Skills and willingness to work into 24/7 working environment is a must.


Good Typing Skills


Customer Centricity & Data orientation


Knowledge in Email etiquettes


Willing to work in 24/7 shifts


Should possess basic MS Office knowledge


Prior exposure of Banking transactions would be an added advantage


DIRECT Walk-In At address below.

Tech Mahindra Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekharpur, Bhubaneswar, Odisha 751023 - Land Mark - Bihind Fortune Tower. Mob - (phone hidden)

Hr Recruiter


(phone hidden) / (phone hidden) / (phone hidden)


Perks and Benefits 

PLUS Variables

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/14987971/hiring-for-international-premium-tech-voice-chat-email-process-cd6-bhubaneswar/?utm_source=html

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