Vacancy in Indore location EW063

Vacancy in Indore location EW063

13 Oct
|
Enhanceplus Consultants
|
Indore district

13 Oct

Enhanceplus Consultants

Indore district

Indore, Madhya Pradesh

₹13,000 - ₹25,000 a month

Job Summary
SECTOR– BPO
COMPANY– MNC
JOB LOCATION– Indore
JOB TITLE– Customer Support Executive
Service hours– 24*7, Rotational Shifts
6 days working in a week.
Responsibilities and Duties

- answer calls and respond to emails
- handle customer inquiries both over the phone and by email
- research required information using available resources
- manage and resolve customer complaints
- provide customers with product and service information
- enter new customer information into system
- update existing customer information
- process orders, forms and applications
- identify and escalate priority issues
- route calls to appropriate resource


- follow up customer calls where necessary
- document all call information according to standard operating procedures
- complete call logs
- produce call reports

Qualifications and Skills
Candidate should have Excellent Verbal/ Written English Communication.
Languages Required : - Excellent english is required.
Qualification– Under Graduates or Graduates in any stream.
Experienced Fresher Both can Apply.
BPO technical and Non technical /Customer support experience.
Job Types: Full-time, Fresher, Walk-In
Benefits
Job Type: Full-time
Salary: ₹13,000.00 to ₹25,000.00 /month

Thanks & Regards
HR Anchal

Job Type: Full-time

Salary: ₹13,000.00 to ₹25,000.00 /month

Industry:

- Customer Service

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/14988425/vacancy-indore-location-ew063-indore-district/?utm_source=html

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