Walkin For Voice and Non Voice Processes - [O279]

Walkin For Voice and Non Voice Processes - [O279]

13 Oct
|
KVC Consultants Ltd..
|
Gurgaon district

13 Oct

KVC Consultants Ltd..

Gurgaon district

Gurgaon, Haryana

₹2,50,000 - ₹3,50,000 a year

Hi,

We are hiring for customer support profile for international voice and non voice processes for a leading ITES based out Gurgaon.
:


- Responsible for solving queries of Customers through calls/chats.


- Provide exceptional customer support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.


- Resolve tickets through calls/chats. Analyze customer reported information to identify problems and concerns.


- Perform problem research and testing when necessary.


- Deliver high quality and timely resolutions to problems.




- Initiate follow-up to other service areas when appropriate.


- Perform other duties and responsibilities as necessary.


Eligibility:


- Both freshers/experienced are eligible
- Good communication skills


Educational Qualification:

Any Graduate fresher OR UGs / B.techs with 6 months plus International Call Center Experience

Compensation: Upto Rs. 5 LPA (According to exp) + Incentives

Shift: 24*7

Work Days: 5 days working with 2 days rotational offs

Travel: Both side Cabs


Job location: Gurgaon

Interview Details:

Interview Time: 10 am - 2 pm

Date: 9th October, 2019


If you meet the eligibility criteria and you have the go getter attitude, share your resume at [email protected]

*No registration fee*

NOTE: Please call/ whatsapp Afreen: (phone hidden)/ Shaista9628373761 for appointment


Regards,
Afreen
KVC Consultants Ltd.
Contact number: (phone hidden)

Salary: INR 2,50,000 - 3,50,000 PA.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Keyskills

bpoInbound Processcall centrecsrinternational bpoGurgaonitescustomer careNon VoiceDelhi Universitycustomer supportCommunication Skillstechnical supportbpo fresherinternational call centerFresherDelhi NCRUndergraduate

Desired Candidate Profile

Please refer to the Job description above

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/14988641/walkin-for-voice-and-non-voice-processes-o279-gurgaon-district/?utm_source=html

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