Yes Bank Ltd
Branch Business Leader - ( SER0001NT )
Strategy & P&L; Management
Maintains the Profit and Loss statement and Balance Sheet for the branch
Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank
Sustained revenue generation for the branch through cross sell of TPP, RA and BB products
Liabilities mobilization through CASA portfolio growth in the Branch Catchment
Superior and Consistent Customer Service
Ensures Efficient complaint management within specified TATs
Drives high service scores
Conducts customer engagement programs and marketing events
Ensures proper implementation of CRM by the Sales,
Relationship & BSD departments and to be reviewed at every interval
Strengthening Systems, Controls and Processes
Ensures Upkeep of the Branch and ATM and raises issues if required
Liaises with respective teams for effective and efficient Fraud Management within the cluster
Ensures branch compliance with Banks policies and processes
Ensures timely submission of MIS reports
Ensures safety and security of Bank and customer's assets
Ensures Audit related deliverables both internal and external are met as per the prescribed norms
Ensures Role clarity to employees in the branch and manage attrition
Tracks and monitors daily productivity and book movement of the branch
Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required
Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section.
Ensuring Training & Development
Develops talent within the team by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals.
Risk and Internal Control Responsibilities
Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.
Bachelors degree in any discipline
Masters degree is preferred
Primary Location : India-Chattisgarh-Raipur
Work Locations : Raipur - Ge Road
YES BANK Ltd YES BANK Ltd
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