Yes Bank Ltd
Acquisition Manager - ( SAL00002K )
Officer/Senior Officer / Assistant Manager
Area Sales Manager
Responsible for achieving monthly sales targets as per goal sheet.
Responsible for new credit card customer acquisition through pre-defined channel like Agency, Relationship Officers (DSTs) & own referrals within defined cost of acquisition.
Engages with customers/TeleSales Agency to build relationships, and delivering a positive customer experience while acquiring new customers
Build synergy with internal teams like MCC, Central product team,
SAC Liab / Assets and Contact center teams for seamless execution of business plan.
Maintain knowledge on all bank products and services and assist to resolve customer queries
Ensures all applications are fully and accurately completed and submitted properly and within specified TAT as per FRM guidelines.
Managing Sales Quality by ensuring defined benchmarks on First Time Not Right (FTNR), Gross Approval Rate (GAR), and Rejects & Sourcing Mix.
Ensure cross selling at the time of sale for high level of spend enablement.
Keep up-to-date knowledge on products, policy and competition
Attend and participate in regular staff meetings
Adherence of YES Values driven via Yes Personality Standards & Work commitment.
Comply with Banks policies and processes.
Primary Location : India-Maharashtra-Pune
Work Locations : Pimple Saudagar Pune
Ground Floor Survey No 141/234 5 Rajaveer Palace Phase II Pimple Saudagar
Job : Acquisition Manager
Organization : Sales Alternate Channels Outbound Contact Centre
Schedule : Regular
Shift : Standard
Job Type : Full-time
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