VODAFONE ESSAR LIMITED
Ariba Super User - Deputy Manager
Job type Full Time
To modify and further develop Fieldglass tools used in SCM, to ensure that the end-to-end functional processes operate flawlessly. To provide expert support to local market, testing and 2nd level end user support. To initiate and execute process and system changes. To manage development and implementation projects. To oversee third party suppliers performance in change delivery and system maintenance. To establish change management and BAU framework for SCM tools and processes.
Applies technical SAP and Fieldglass tool related skills to resolve issues (e.g. arising from testing,
or related to a migration project, or related to BAU operations).
Is involved in project definition, solution design, implementation and operational support related issues.
Resolves defects and analyzes their root cause, implements change requests.
Optimizes and maintains test scripts.
Provides support for the VIP community.
Delivers efficiencies and improvements to internal business partners.
Drives E2E delivery (requirement gathering, design, UAT, deployment, hypercare) of Fieldglass system and process changes.
Provides training for users of the processes and systems.
Manages migration and customer/ supplier on-boarding/integration projects.
Establishes change and supplier managementframework beside BAU support
Core competencies, knowledge and experience [max 5]:
subject matter expertise within SAP and Fieldglass tools
end-to-end SCM process knowledge
change management experience
relationship building skills
ability to manage expectations
testing and documentation experience
additional European language (desired)
Key performance indicators:
development and change projects completed
development objectives achieved
test scripts optimized
user training provided
feedback of training participants
No directr report
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