(DB-471) | Data Solutions Sr. Product Manager - Vice President

(DB-471) | Data Solutions Sr. Product Manager - Vice President

15 Jan
JPMorgan Chase
Bangalore Rural

15 Jan

JPMorgan Chase

Bangalore Rural

Merchant Services is the global payment acceptance and merchant acquiring business of JPMorgan Chase & Co. Merchant Services is a leading provider of payment, fraud management and data security solutions, capable of authorizing transactions in more than 130 currencies. The company’s proprietary platforms provide integrated commerce solutions for all major credit and debit card payments as well as mobile payments. Merchant Services has uniquely combined proven payment technology with a long legacy of merchant advocacy that creates quantifiable value for ecommerce companies.

The Merchant Services Data and Analytics team is driving the build out of Merchant Services next generation data platform which will power industry leading client reporting, direct data consumption by our clients and analytics.

The Data Solutions Product Owner works collaboratively across Merchant Services product, analytics and technology teams to shape the strategic roadmap for Merchants Services next generation data platform and lead the delivery in an agile methodology. The position is ideal for an individual that can combine product management and end to end ownership experience, a deep understanding of next generation data and analytics environments and superior problem structuring skills. The position reports into the Chief Data Officer for Merchant Services.

Core Competencies/Key Priorities:
Management consulting skillset (impact orientation, business understanding, program management, executive presence)
Client service focus (for merchants as well as internal business stakeholders)
Affinity for technology and product management (and end to end product development)
Leadership and presence to engage with the highest levels at JPMorgan Chase
Exceptional analytical acumen and demonstrated ability to advance thinking to “best in class”, with a digital mindset
Proven record of innovation and thoughtful risk-taking
Appreciation for controlled execution and applicable regulatory requirements
Ability to concisely articulate complex information in both verbal and written form
Strong interpersonal skills to both partner with and influence stakeholders

Principal Duties & Responsibilities:
Define the “what” – based on understanding on what adds business value to our merchant and Merchant Services as a business
Drive and own end to end progress – based on clear understanding of the “what”, needs to make decisions and review output that lead to overall positive outcome
Manage technology team within an agile delivery framework
Align the firm – delivering a merchant solution requires collaborating across many cross-functional groups (e.g., analytics, sales, technology, data, compliance, legal); the solutions delivery manager needs to have a good understanding of all functions (with a spike in data) and create alignment by working across these functions
Develop strategy for utilization of external data sources to improve insights and analytical conclusions
Improve the data quality of current reporting to support the delivery of insights across all analytics platforms globally
Develop ways in which we can use our data assets for clients to improve their experience
Definition and execution of new business models / services based on data

Bachelor's degree is required. Master's Degree or MBA is preferred

Experienced professional with 12+ years of work experience

Experience in API administration and user / developer entitlement management

Understanding of and experience with the Agile methodology

Payments industry experience

Experience navigating matrixed organizations

History of leading successful integrations

Meticulous / detail oriented

Client obsession

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