JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. JPMC serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to Chase.com.
Merchant Services is the global payment processing business for JPMorgan Chase & Co. Merchant Services is the world’s leading merchant acquirer with over $1 trillion in annual transaction volume in 2016.
ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm’s new digital wallet that makes mobile transactions simple, safe and rewarding. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.
Chase Merchant Services is embarking on a major business modernization program for industry leading user experience. A major component of this effort is to build a suite of method of payments (MOPs) that will enable merchants to accept payments using the payment methods that their customers use the most frequently.
The Sr. Product Manager – MOPs will build a roadmap and follow through on execution with technology partners that focuses on services that can help merchants to accept particular MOPs (e.g. Visa, MC, etc)
Authorize the Payment method
Clear & Settle the transaction
Orchestrate the disputes and reconcile the transactions
This highly collaborative position requires an individual who has demonstrable product management and ownership skills, and a proven history of successful product delivery. The ideal candidate understands that product management is cross-functional and involves business development, strategic thinking, architecture, resource planning and general awareness of goals versus constraints.
Come help us build the future of global payments and delight our customers!
Design and build connections to the partner to setup acquiring processes including auth, clear, settle, recon etc. for a specific MOP
Ensure completeness and quality of services delivered in a scalable fashion, working with Product Owners in other areas for a cohesive client experience.
Supporting artifacts for easy consumption, including documentation, automated testing, use cases and examples
Contribute to the financial success of product outcome, involved in pricing strategy for product/services.
Support for internal teams for products covered, including training and artifacts
Bachelors degree required; Masters degree preferred
- 7+ years of Product related experience
Passion for delivering business value by launching different payment methods that enable merchant partners to accept varied MOPs
In-depth knowledge about the acquiring/acceptance/payment processing domain – auth, clear, settle, recon etc. processes, and/or digital payments
Extensive experience in working with APIs
Talent for communication of complex business topics
Demonstrated ability to drive business results while meeting strict controls and compliance requirements
Ability to drive continuous improvement through an agile framework
Experience participating in agile delivery, writing and executing Agile stories
Knowledge in payment tokenization solutions
Knowledge in fraud detection solutions and strategies
Strong analytical and problem solving skills
Positive and proactive
Excellent time management and prioritization skill
Experience of scalable federated development platforms
Interest in User Experience and Design Thinking
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