Relationship Manager - Retail Sales - (MG-486)

Relationship Manager - Retail Sales - (MG-486)

15 Jan
TATA Capital
Indore district

15 Jan

TATA Capital

Indore district

A) Core Responsibilities:

- Achieve Sales Targets

o Meet and exceed business targets in terms of Sales volume, profitability and quality of sourcing.
o Maintain TAT as per market standard and continuously reduce error rate
o Ensure error free processing of files at the Branch /Backend
o Track credit processes and monitor adherence to all compliance and regulatory norms as well as organization policies

- Channel/Vendor /Distribution Management

o Identify new channel partners and empanel them for increasing reach and penetration
o Handle all queries from DSA’s and maintain continuous engagement

- Customer Relationship Management

o Visit Customer/Business Site for Personal Discussion before sanctioning of Loan.
o Interact with and conduct client visits for relationship building.
o Manage end to end processing of loans for high net worth candidates
o Ensure Customer complaints are resolved in coordination with the relevant department.

- Sales Team Management

o Ensure
Job Description • Knowledge about the products & programs.

- Knowledge about statutory compliance & local market procedures • Sales/Channel / Relationship Management.
- Customer focus
- Excellent communication and presentation skills
- Negotiation and convincing skills • Interpersonal effectiveness
- Team Management- Team Handling & Motivation.

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