[Z92] SME - Control Manager

[Z92] SME - Control Manager

15 Jan
Bangalore Rural

15 Jan


Bangalore Rural

J.P. Morgan is a leading global financial services firm, established over 200 years ago:

We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.

We have assets of $2.5 trillion and operations worldwide

We operate in more than 100 markets.

We have more than 250,000 employees globally.

Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.

Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.

J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Corporate Centres (CCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centres provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.

The role resides within the Control Management team covering various disciplines within Compliance and Operational Risk Management. A Control Manager maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early compliance and operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational and compliance risk. Specifically, this position works in conjunction with the control officers to partner with senior management, compliance officers, program managers and other functional support groups (IT and IT Risk, Operational Risk Oversight, Compliance, Finance, and Audit) across the firm to support the development and implementation of a consistent approach to the management of risks and controls.

Control Management focuses on four areas:
Control design and expertise – provide control expertise on policy, standards, procedures, internal audits, regulatory exams and strategic initiatives

Risks and controls identification/assessment – perform ongoing monitoring, evaluation, mitigation and escalation of risks

Control breaks and resolution – perform end to end issue and action plan lifecycle management, heavy analysis of outstanding audit, regulatory, compliance identified, and business identified issues and development of feedback loops to ensure impacted areas are leveraging this information for continuous improvement

Control governance & reporting – attend and manage governance forum and provide appropriate metrics reporting, being able to take a massive amount of information and develop broad categories of themes, and distill information for executive management

Roles and Responsibilities

The successful candidate will work with the team to:
Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols

Review and analyze program related data (e.g., KRI/KPI) to support business-related programs and strategies

Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk

Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions

Assist with process mapping and risk and control identification sessions held within the business to support development, and periodic confirmation of the adequacy of scope and content of horizontal risk assessments

Assist with the coordination of Executive Risk Reviews and Bottoms Ups Process Mapping sessions designed to proactively identify, assess and prioritize risks

Maintain awareness of significant changes impacting compliance, both internally and externally, and ensure appropriate actions to mitigate risk and modify/expand control

Participate in various committees and meetings related to operational risk and control matters

Participate in, other operating risk and control projects or initiatives as assigned.


Bachelor’s degree or equivalent experience required

7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred

Operational Risk experience preferred

Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a risk assessment in conjunction with business partners

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

Ability to work in a matrixed environment, provide oversight and directly influence change

Knowledge of Financial Services and their operational processes

Ability to collaborate with business and functional experts to provide risk assessment guidance and direction, and to recognize risks, control gaps and design enhancements

Strong organizational and multi-tasking skills with demonstrated ability to manage expectations and deliver results

High level of professionalism, self-motivation, and sense of urgency

Strong team player, self-starter, must be flexible and able to quickly adapt to change

Compliance, Financial Crime, AML background would be preferred


Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner

Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment

Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions, understanding root cause / identifying control breaks, developing timely and sustainable solutions, analyze metrics for emerging risk

Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making

The original job offer can be found in Kit Job:

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: [z92] sme - control manager
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert