Recruitment Coordination - Team Leader - TM368

Recruitment Coordination - Team Leader - TM368

15 Jan
JPMorgan Chase
Bangalore Rural

15 Jan

JPMorgan Chase

Bangalore Rural

J.P. Morgan is a leading global financial services firm, established over 200 years ago:

o We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.

o We have assets of $2.5 trillion and operations worldwide

o We operate in more than 100 markets.

o We have more than 243,000 employees globally.

Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.

Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.

J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.


PMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

Our firm relies on exceptional people working together to deliver exceptional results. As an integral part of the Human Resources function, the Recruitment Teams provide tactical and strategic solutions with the aim of constantly attracting and hiring diverse professionals to the business.

Each recruitment team relies on the Recruitment Coordinator (RC) for proactive end-to-end delivery of an efficient candidate care process for the business. The core responsibilities include high quality administration for the Functional Recruitment Team in the UK & the India GSC.

Key Responsibilities:
Manage a recruiting support team of Candidate coordinators who are responsible for delivering an outstanding customer experience to Recruiters, Hiring Managers, Recruiting Managers and Candidates

Manage Recruitment Flow – including high volumes of requisition creation, proactive candidate care, complex interview coordination and offer administration for hires for all levels.

Monitor and ensure service levels are met or exceeded

Manage and coach the team to ensure operational excellence and that risk and controls are tightly managed

Review processes/procedures for process efficiencies and ensure proper change management with team and clients occur prior to executed changes

Interview Coordination - liaise with Hiring Managers/Recruiters/RC Leads and candidates to book interview rooms and facilities across multiple sites and time zones and send confirmation emails.

Data management – accurate and detailed data input in Taleo and other internal HR systems.

Invoice Management – submitting invoices for payment and appropriate follow up as required.

Risk & Control – take ownership of responsibilities and escalate issues immediately to the Candidate Coordination Lead as needed.

Confidentiality – responsible for managing a high volume of confidential information at all times.

Additional administrative support for Recruiters and adhoc projects and tasks as required.

Foster a climate and culture that creates a positive employee experience where employees love their jobs and are proud to work for Chase

Strong leadership with the ability to motivate a team of recruiting support professionals as well as influence change
Ability to manage multiple priorities and work independently
Proven time management skills within a deadline driven environment
Highly experienced user of MS Office including Outlook, Excel and Word
Exceptional attention to detail and proactive approach to duties
Excellent communication skills - verbal and written
Ensure end to end delivery across global time zones
Accountable – takes ownership of processes and problems and drives solutions
Strong relationship building skills with the ability to communicate across all levels of the business
Willing to work EMEA shifts

The original job offer can be found in Kit Job:

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