Risk Associate I - Production Specialist | VB-199

Risk Associate I - Production Specialist | VB-199

15 Jan
|
Uber
|
Hyderābād

15 Jan

Uber

Hyderābād

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

About the Role

About the Role

Uber is at the forefront of one of the most exciting marketplace challenges as the world rapidly evolves from desktop to on-demand mobile commerce.

Our ability to effectively manage risk in this environment is key to our ongoing success and allows the company to make bold bets while maintaining delightful and painless user experience.

We are looking to build and scale a talented production specialists team for Risk. This is a great opportunity to join a fast growing business and fast growing team. We are pioneering new techniques every day to detect and counter bad actors all over the world who are constantly adapting and discovering new ways to abuse our platform. We are looking for operations experts focused on Risk & Payments to help us eliminate fraud, and be a part of designing and executing processes, projects, and experiments driven by a deep and analytical understanding of our business, tools, and products.

What You’ll Do
What you’ll do

Perform Manual Review & Labeling

Investigating and labeling trips/profiles resulting from suspicious activities on the Uber platform, with high quality, compliance and decision accuracy, as prescribed by the company and Uber risk teams
Demonstrate the ability to effectively investigate fraud trends escalated by different parts of the business

Share Risk & Fraud Insights

Help in data analysis of fraud patterns and production work to improve team metrics and observations on risk rules
Back labeling and helping build a robust case management system
Participate in projects with risk analysts and program managers for fraud insights

Suggest Tech & Process Improvements

Recommend policy, procedural and product enhancements to identify, prevent and automate fraud detection
Assist in creating SOPs, detailed playbooks/ docs for surfacing fraud insights
Raising bugs and feature requests to enhance risk tools and automate fraud detection
Help with the tools deprecation process & test new tool builds

What You’ll Need

1+ years of work experience preferably in a Risk or fraud set up
Basic analytical ability and willingness to work with data
Pattern recognition skills to identify new fraud patterns and derive useful product insights
Develop proficiency on operational tools
Ability to write SQL queries/ Willingness to learn
Excellent communication and interpersonal skills
Ability to thrive under pressure in an unstructured, fast-paced environment
Demonstrate ability to work effectively within a team environment as well as independently
About the Team

At Uber, we work towards building a world class risk management program. Our success is built on solid data and decisioning platforms, with many innovative products to catch and prevent risk at Uber, while ensuring minimum friction to good users. To proactively detect any fraudulent activities, our system uses risk rules to ban the bad profiles. These rules are potential identifiers of fraudulent behaviors which are yet to be evaluated and researched.

About GSS

The mission of the Global Scaled Solutions - production team is to design, incubate and deploy solutions that use ground truth & human judgement to scale Uber's best ideas globally. In India, the team is spread out over Hyderabad and Bangalore and supports over 30+ different programs spread across the 4 verticals of Map Editing, Labelling & Classification, Tech Operations, and Data Validation & Curation. We drive end to end operations strategy and manage large scale ops programs for various teams within the Tech organization with the objective of scaling tech through Ops and Ops through tech.

The GSS Risk Team works on identifying fraudulent behaviour that can lead to losses to Uber across all products. We also provide insights to the Global Risk team on new fraud patterns on multiple queues and help improve precision of the rules and machine learning models. Our objective is to minimize fraud leakage for Uber and false positive impact to our customers by enabling tech capabilities to detect and catch fraud before or when it happens.

What You’ll Need

About the Team
About the Team

At Uber, we work towards building a world class risk management program. Our success is built on solid data and decisioning platforms, with many innovative products to catch and prevent risk at Uber, while ensuring minimum friction to good users. To proactively detect any fraudulent activities, our system uses risk rules to ban the bad profiles. These rules are potential identifiers of fraudulent behaviors which are yet to be evaluated and researched.

About GSS

The mission of the Global Scaled Solutions - production team is to design, incubate and deploy solutions that use ground truth & human judgement to scale Uber's best ideas globally. In India, the team is spread out over Hyderabad and Bangalore and supports over 30+ different programs spread across the 4 verticals of Map Editing, Labelling & Classification, Tech Operations, and Data Validation & Curation. We drive end to end operations strategy and manage large scale ops programs for various teams within the Tech organization with the objective of scaling tech through Ops and Ops through tech.

The GSS Risk Team works on identifying fraudulent behaviour that can lead to losses to Uber across all products. We also provide insights to the Global Risk team on new fraud patterns on multiple queues and help improve precision of the rules and machine learning models. Our objective is to minimize fraud leakage for Uber and false positive impact to our customers by enabling tech capabilities to detect and catch fraud before or when it happens.

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/15873534/risk-associate-production-specialist-vb-199-hyderabad/?utm_source=html

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: risk associate i - production specialist | vb-199
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert