IVR Business Analyst (3-8 yrs) Chennai (Business Analysis and Project Management) (A387)

IVR Business Analyst (3-8 yrs) Chennai (Business Analysis and Project Management) (A387)

13 Feb
|
Techno-Comp Computer Services Pvt Ltd
|
Chennai district

13 Feb

Techno-Comp Computer Services Pvt Ltd

Chennai district

Role : IVR Business Analyst

- As a Business analyst you will be primarily working on requirements gathering and end to end project delivery.

- Understanding business requirements and converting them to IVR Technical and configuration specifications.

- Creating VISIO diagrams for IVR flows.

- Calculating Level of Effort and tracking deliverables for no deviation.

- Defining IVR reporting and alerting requirements.

- Communicating key insights and findings to product team.

- Building g a positive work culture with onshore-offshore.



- Discovering new ways to improve monitoring, discover issues, and deliver better value to the customer.

- Creating IT project plans

- Telecom Domain preferred

- Excellent communication skills

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/16197397/ivr-business-analyst-3-8-yrs-chennai-business-analysis-and-project-management-a387-chennai-district/?utm_source=html

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