Customer Service Associates [PY-437]

Customer Service Associates [PY-437]

15 Feb
|
SecureSearch
|
Mumbai

15 Feb

SecureSearch

Mumbai

Mumbai, Maharashtra

1+ years experience

Job Description

- Ensure screening requests are initiated in a timely manner
- Monitor account performance on an ongoing basis
- Maintain highest level of quality and service delivery
- Meet established service levels and turnaround time
- Facilitate timely and accurate resolution of client requests
- Report account performance to clients as per schedule
- Ensure confidentiality of client and applicant communications
- Adhere to quality parameters specified for the process
- Ensure continuous adherence to existing guidelines on various
- aspects of delivery, responsiveness and operational processes


Desired Attributes

- Good verbal and written English language skills


- Quality orientation and attention to detail
- Ability to function effectively in a dynamic environment
- Must be able to multi-task and function independently
- Ability to handle pressure
- Strong planning, time-management and organization skills
- Excellent interpersonal skills


Desired Experience

- Minimum one year in screening or customer service
- Good knowledge of MSOffice and e-mail applications


If you find a role that interests you and matches your skill set, then connect with us by applying for it. You can also introduce yourself to us by posting your resume at [email protected]

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/16206613/customer-service-associates-py-437-mumbai/?utm_source=html

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: customer service associates [py-437]
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert