21 Jul
Trigent Software
Navi Mumbai
Customer Service Representative - Voice Process
Exp: Freshers - Graduation is mandatory or UG with min 6m exp in international voice process
Location: Mumbai
Shifts: US Shifts - Night shifts
- Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week
- Return to office (work from office mandatory) therefore Mumbai based candidates ONLY.
- Exposure to US contact center preferable
- Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun
Knowledge & Skill Requirement
- Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite,
and Internet Explorer
• Good technical aptitude with an ability to learn quickly
• Excellent verbal and written communication skill Experience Profile
- Prior international BPO work experience preferred
• Freshers acceptable
For more details Call Sathish (phone hidden)
Refer Your Friends
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.