24 Jul
NPM Recruitment
Navi Mumbai
- Job Title: Customer Service Executive (Full-Time/Part-Time)
- Company: One Point One Solutions
- Process: SBI Renewal/JFL (Domino's)/Gynoveda (Inbound Process)
- Location: C/42, Pawane Village Rd, TTC Industrial Area, MIDC, Turbhe, Navi Mumbai - 400705
- Work Type: Onsite (Work from Office)
- Industry: BPO
- Job Type: Full-Time/Part-Time
Shift Timing:
Rotational/Day Shifts:
- 9:30 AM - 6:30 PM
- 11:00 AM - 11:00 PM (Any 9 hours rotational)
- 9:00 AM - 9:00 PM (Any 9 hours rotational)
- Work Days: Monday to Saturday
- Weekly Off: 1 Rotational Off
- Interview Mode: Face-to-Face
- Interview Time: 10:00 AM - 05:00 PM
Job Description:
One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.
Key Responsibilities:
- Attend inbound customer calls and resolve queries efficiently.
- Maintain professional communication and ensure high customer satisfaction.
- Record details and follow standard operating procedures.
Eligibility Criteria:
- Education: Minimum 12th Pass or Graduate.
- Experience: Fresher/Minimum 6 months BPO experience.
- Age Limit: 18 to 35 years.
- Gender: Male & Female candidates eligible.
Language Requirement:
- Average to good English communication
- OR good communication in Tamil, Telugu, Kannada, Kokani, or Gujarati
Compensation & Benefits:
- Salary: 7,000 - 21,000 (based on shift & language)
- Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back
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