25 Jul
Onesta Engineering Services Private
Secunderabad
Responsibilities:
- Provide technical support to customers via phone, email, and chat
- Troubleshoot and resolve customer issues in a timely manner
- Collaborate with the product development team to escalate and resolve complex technical issues
- Assist customers with product installation, configuration, and troubleshooting
- Document customer interactions and resolutions in the CRM system
- Maintain a high level of customer satisfaction through excellent communication and customer service
Skills:
- Strong written and verbal communication skills in English
- Experience
Fresher
- No. of Openings
1
- Education
B.E, B.Tech
- Role
Customer Support Engineer
- Industry Type
Call Centre / BPO / KPO / ITES / LPO
- Gender
Female
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Face interview location
#203, Kalanjali Homes, 3rd Floor, Royal Enclave, Hasmathpet, Secunderabad
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