26 Jul
NPM Recruitment
Navi Mumbai
Company Name:- Finmech Business Services
Job Title: Team Leader - Credit Card Sales Process - ICICI Bank
Location: [Ghansoli]
Job Type: Full-time(10-7)
Salary:- 20k - 28k
Key Responsibilities:
1. Lead and manage a team of sales agents
2. Achieve sales targets and performance metrics
3. Monitor and analyze sales metrics.
4. Develop and implement sales strategies and process improvements
5. Conduct training and coaching sessions for agents
6. Handle customer escalations and resolve issues
7. Collaborate with clients to understand requirements and preferences
8. Ensure compliance with company policies and procedures
9. Manage team performance, attendance, and productivity
10.
Provide feedback and performance evaluations
Requirements:
1. 6 months+ of experience in sales, preferably in BPO
ng leadership, communication, and interpersonal skills
ity to motivate and manage a team
ytical and problem-solving skills
liarity with sales software and tools.
What We Offer:
1. Competitive salary and incentives
2. Opportunities for growth and development
3. Dynamic work environment
4. Recognition and rewards for outstanding performance
- Experience
1 - 3 Years
- No. of Openings
99
- Education
Higher Secondary
- Role
Customer Service Representative
- Industry Type
Call Centre / BPO / KPO / ITES / LPO
- Gender
[ Male / Female ]
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Face interview location
finmech business services (Officebing) Rupa Solitaire, 8th floor, 801,Sector 22, MIDC Industrial Ar
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