26 Jul
SHI | Locuz - An SHI
Srinagar
Job Title: IT Support Engineer L2Location: Khonmoh, ( Srinagar )Experience: 4 - 8 years Preferred: Immediate Joiners Only for Male Job Description: We are hiring for one of our client and seeking a skilled IT Support Engineer to join our team in Srinagar.
The ideal candidate will have 4 to 8 years of experience in networking, troubleshooting hardware and software issues, and managing IT ticketing systems. You will be responsible for providing technical support, resolving IT-related problems efficiently, and ensuring smooth IT operations. Key Responsibilities: Troubleshoot and resolve network, hardware,
and software issues Manage and respond to IT support tickets promptly Maintain and monitor IT infrastructure to ensure optimal performance Provide end-user support and training as needed Collaborate with other IT team members to implement solutions Required Skills: Strong knowledge of networking protocols and troubleshooting Experience with IT ticketing systems and incident management Excellent problem-solving and communication skills Ability to work independently and as part of a team
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