27 Jul
SHI | Locuz - An SHI
Srinagar
Job Title: IT Support Engineer L2
Location: Khonmoh, ( Srinagar )
Experience: 4 - 8 years
Preferred: Immediate Joiners
Only for Male
Job Description:
We are hiring for one of our client and seeking a skilled IT Support Engineer to join our team in Srinagar. The ideal candidate will have 4 to 8 years of experience in networking, troubleshooting hardware and software issues, and managing IT ticketing systems. You will be responsible for providing technical support, resolving IT-related problems efficiently, and ensuring smooth IT operations.
Key Responsibilities:
Troubleshoot and resolve network, hardware, and software issues
Manage and respond to IT support tickets promptly
Maintain and monitor IT infrastructure to ensure optimal performance
Provide end-user support and training as needed
Collaborate with other IT team members to implement solutions
Required Skills:
Strong knowledge of networking protocols and troubleshooting
Experience with IT ticketing systems and incident management
Excellent problem-solving and communication skills
Ability to work independently and as part of a team
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