26 Jul
Onesta Engineering Services Private
Secunderabad
Responsibilities:
Provide technical support to customers via phone, email, and chat
Troubleshoot and resolve customer issues in a timely manner
Collaborate with the product development team to escalate and resolve complex technical issues
Assist customers with product installation, configuration, and troubleshooting
Document customer interactions and resolutions in the CRM system
Maintain a high level of customer satisfaction through excellent communication and customer service
Skills:
Strong written and verbal communication skills in English
Experience
Fresher
No. of Openings
1
Education
B.E, B.Tech
Role
Customer Support Engineer
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
203, Kalanjali Homes, 3rd Floor, Royal Enclave, Hasmathpet, Secunderabad
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