26 Jul
Rojgar Group
Chandigarh
ob Title Customer Service Executive Experience 0 to 2 Years Salary 15 000 - 20 000 in-hand Job Location ManiMajra Chandigarh Working Days Monday to Saturday Job Summary We are seeking a Customer Service Executive to join our team in ManiMajra Chandigarh The ideal candidate should have excellent communication skills a strong customer-oriented mindset and a basic working knowledge of MS Excel This role is suitable for freshers or candidates with up to 2 years of experience who are enthusiastic about helping customers and resolving queries Key Responsibilities Handle customer queries via phone email or chat Maintain positive and professional interaction with customers at all times Provide accurate valid and complete information to customers Manage and update customer database and service records Coordinate with internal teams to ensure timely issue resolution Prepare and maintain reports using MS Excel Follow up with customers to ensure their issues are resolved satisfactorily Escalate unresolved issues to the appropriate departments Required Skills Excellent verbal and written communication skills in English Hindi Basic to intermediate knowledge of Microsoft Excel e g data entry filtering VLOOKUP Pivot Tables is a plus Customer-focused attitude with strong problem-solving skills Good typing speed and computer proficiency Ability to work independently and in a team Willingness to learn and grow in a fast-paced environment Eligibility Criteria Qualification Graduate B Com B A BBA B Sc or any equivalent degree Experience 0 to 2 years in customer service or client interaction roles Location Candidates based in or willing to relocate to ManiMajra Chandigarh Benefits On-the-job training Growth and learning opportunities Positive and supportive work culture Lunch and snacks provide by the company Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Food provided Life insurance Paid time off Schedule Day shift Morning shift Supplemental Pay Performance bonus Language English Required Hindi Preferred Location Chandigarh Chandigarh Required Work Location In person Speak with the employer 91 (phone hidden)
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.