30 Jul
Rejuvenate Mind Clinic
New Delhi
Here is the updated job description Job Title Clinic Manager Front Desk Receptionist Location Green Park New Delhi Position Type Full-time Contractual Job Summary We are seeking a professional organized and friendly female Clinic Manager and Front Desk Receptionist to manage operations at our psychiatry clinic in Green Park New Delhi The ideal candidate will be fluent in English and Hindi possess excellent interpersonal skills and efficiently handle front-desk operations as well as clinic management tasks WE NEED A FEMALE CANDIDATE WHO IS CONFIDENT AND SMART WITH GOOD COMMUNICATION SKILLS SHE SHOULD IDEALLY BE RESIDING IN DELHI AND SHOULD BE ABLE TO JOIN IN NEXT 1-2 weeks She should have a very good proficiency in spoken English managing clinic records and handling patient queries over phone and in-person You can send your CV to pankaj nimhans gmail com Or you can whatsapp it to (phone hidden) DONOT CALL SEND WHATSAPP MESSAGE ONLY Key Responsibilities Front Desk Management Welcome patients and visitors warmly and professionally Manage appointment scheduling and rescheduling efficiently Answer phone calls and emails promptly addressing patient queries Ensure patient records are updated and maintain data confidentiality Clinic Operations Supervise daily operations to ensure smooth functioning Manage billing invoicing and financial records with accuracy Maintain stock and inventory of medical and office supplies Coordinate with external vendors for maintenance and other services Patient Interaction Provide a helpful and empathetic point of contact for patients Ensure timely communication of appointment reminders and follow-ups Address patient concerns professionally and escalate when necessary Administrative Support Assist with organizing and maintaining clinic records Prepare and manage reports and schedules for staff and doctors Support compliance with clinic policies and healthcare regulations Team Coordination Work collaboratively with doctors and staff to ensure high-quality patient care Participate in team meetings to optimize clinic workflows and operations Compliance Safety Ensure the clinic adheres to safety standards and maintains a clean safe environment Uphold patient privacy and clinic protocols at all times Work Hours Work is not overwhelming Work is regarding giving appointments managing documentation of patients and managing OPD of 20-30 patients and overall management of clinic WE NEED A FEMALE CANDIDATE WHO IS EXPERIENCED AND RELIABLE All weekdays except Tuesday 9 30 AM to 7 30 PM Lunchtime depending on appointments Weekly off Tuesday Wednesday - No patients are seen but internal work and paperwork will be done Qualifications and Skills GOOD KNOWLEDGE OF SPOKEN ENGLISH AND HINDI AND BASIC COMPUTING SKILLS IS MUST CANDIDATE MUST BE ABLE TO COMMUNICATE CONFIDENTLY WITH PATIENTS IN ENGLISH AND MUST HAVE EXPERIENCE IN CALLING PATIENTS ANS SCHEDULING APPOINTMENTS AND MAINTAINING PROPER RECORDS ON COMPUTER Prior experience in healthcare or administrative roles is an advantage Excellent communication skills in English and Hindi verbal and written Strong organizational and problem-solving abilities Proficiency in Microsoft Office familiarity with clinic management software is a plus Friendly professional and compassionate demeanor Compensation Competitive salary based on experience 24000 PLUS PER MONTH negotiable depending on skills Opportunities for growth and development within the clinic If you meet the above qualifications and are excited about working in a dynamic healthcare environment we would love to hear from you Job Type Full-time Pay 23 000 00 - 28 000 00 per month Benefits Paid time off Schedule Day shift Ability to commute relocate New Delhi Delhi Reliably commute or planning to relocate before starting work Required Application Question s Clinic is 2 minutes walk away from Green Park metro station Where do you live in Delhi Can you commute daily to Green Park and reach on time clinic timings are 9 30 AM-7 30PM Do you have any family commitments for which you need extra leaves we give one weekly off and one additional leave per month Are you confident in dealing with difficult patients with patience and calming down anxious patients We can provide a very good salary to candidates who are presentable and have good customer satisfaction skills Do you feel confident to manage the front desk and appointments Education Bachelor s Required Experience total work 3 years Preferred Working in a clinic and managing customers 2 years Preferred Clinic Front desk manager and reception 1 year Preferred Working as front desk receptionist and manager 1 year Preferred Language English Hindi Preferred License Certification Experience at a clinic or hospital Preferred Location New Delhi Delhi Required Shift availability Day Shift Required Willingness to travel 25 Preferred Work Location In person
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