Systems Engineer (V291)

Systems Engineer (V291)

22 Mar
CGI Information Systems and Management Consultants
Chennai district

22 Mar

CGI Information Systems and Management Consultants

Chennai district

Administration of identities in Active Directory and MS Exchange in the enterprise will be the primary function of this position. Responsibilities include but are not limited to:

AD administration - Provision, De - provision, Activate, Terminate and Update user identities

Exchange Administration - Provision, De - provision, Activate, Terminate and Update user and functional mailboxes

Ensure that the File share permissions are setup correctly and restrict accordingly

Access Management - via AD groups and on client specific applications

Routine housekeeping of AD forest and systems under support purview

Generate and Publish routine reports as per client requirements

Administer and Manage Disk Quota for supported systems

Create and Maintain support documentation.

Ensure that the customer s orders are carried out within SLA and by strictly adhering to the routines, Quality Procedures and in accordance with ITIL Incident Management guidelines.

To identify potential improvements allowing improved use of resources by automation or change or procedures

To act as a point of contact for technical queries and share technical knowledge wherever possible, assist with technical training if required.

Experience with

oActive Directory administration

oMicrosoft Exchange Administration

oFile Share Administration

oDisk Quota Management

oAnalysis and investigation skills, with a structured approach to problem solving

oFlexibility to work in rotational shifts including weekends and nights

oReal time experience in supporting the clients across multiple geographies

oAssertive and excellent communication skills

oUnderstanding on ITIL foundation (preferred) Skills:

- Active Directory

- Exchange Server


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