Systems Engineer - Lead - (E308)

Systems Engineer - Lead - (E308)

22 Mar
Bangalore Urban

22 Mar


Bangalore Urban

Responsible for the overall health and Datacenter operations catering to all infrastructure services

- Act as the senior technical contact, responsible for daily communications with multiple global technology support teams

- Guide operations staff surrounding technology issues, lead and develop the system administrators team

- Meet the delivery standards as per the agreement that includes quality of deliverables, appropriate documentation

- Participate in all technical tasks defined for the team as and when appropriate, ensure completion for user support requests

- Be aware of the ongoing Infrastructure issues and vigilant to avoid / minimize downtime of services

- Understand business environments to prioritize incidents

- Interact with other infrastructure teams to make sure the requirements are addressed in time

- Identify operational risks and contribute to mitigate the same

- Provide technical inputs to assist create project plans schedules, effort estimates, requirement gathering analysis, risk analysis

- Identify service delivery issues and implement corrective actions

- Periodically review and update existing process documentation, process workflows, document templates, communication template and checklists

- Prepare new best practices documents, technical, and processes documents for project / technology as applicable.

- Participate in new technology reviews, POCs and adoption

Technical knowledge/skills:

Linux Centos experience

- Extensive hands on experience with x86 Operating systems running on Linux, preferred experience on Centos or RedHat Enterprise OS

- Hands on experience on configuring, managing and administration of high performing clusters on multi-vendor OS and hardware

- Experience in managing public cloud deployment on AWS and GCP

- Experience in managing virtual infrastructure - VMware

- Good understanding of storage platform on EMC Isilon, storage filesytems like NFS, DFS and SMB

- In depth knowledge of network services on a multi-vendor network architecture

- Strong understanding of server/workstation hardware solutions from Dell or HP

- Strong scripting skills (e.g. Shell, Python, Bash, Powershell etc.)

- Experience and awareness of security, audit, risk and compliance within enterprise IT environment

Experience with ITIL processes


- 10-12 years of experience working in Enterprise IT Infrastructure and Operations support role


- A strong commitment to quality, service and reliability

- Excellent communication and problem-solving skills

- Capability to learn and adapt quickly

- Strong ability to work under pressure

- Work well with others in a team environment

- Desire to learn from others and to take on increasingly challenging work

- Strong creative ability and flair

- Ability to mentor and provide feedback to junior employees

- Excellent team building skills


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