(HYJ-721) Operations Manager - LAG - Retail

(HYJ-721) Operations Manager - LAG - Retail

12 Jun
|
Axis Bank
|
Thenali

12 Jun

Axis Bank

Thenali

Role/Function

RL - Operation: Operations Manager - LAG - Retail

Department

Retail Lending

Location

S556:Tenali,

Openings

1

Experience

0 to 3 (Years)

Skills

Process oriented Excellent problem solving skills Excellent communication Meticulous in Document/Collateral Management

Posted On

10-Jun-2020



About Retail Lending:

The Retail Lending department focuses on the lending business of the bank by offering various loan products like home loans, car loans, and personal loans among others. They also offer working capital loans and business loans for small businesses and is also responsible for the rural lending business of the bank



About the Role:



The Operations officer is responsible for post sanction processing of loans, after verification of pre sanction documents and loan agreements and dispatching varified files with proper system updation to central storage, reconciliation with central team and managing the repayment instrument dispatch. The job holder is also responsible for ensuring internal and regulatory compliance and resolving customer service requests/complaints within stipulated TAT



Key Responsibilities





- Handle customer queries and provide appropriate solutions while maintaining high service standards

- Process loan documents submitted for account opening and ensure its subsequent disbursement

- Validate the submitted documents as per bank’s process and policies

- Responsible for the dispatch of disbursed files, repayment instruments etc., to central storage post updating the same in system

- Reply/revert on time for concurrent audit queries and ensure that satisfactory audit ratings are obtained



Qualifications:

Optimal qualification for success on the job is:





- Graduation/ Post-Graduation from a recognized institute



Role Proficiencies:

For successful execution of the job, the candidate should possess the following:





- Knowledge of Finacle/ other banking softwares

- Good communication (both written and verbal) and presentation skill

- Ability to handle pressure and meet deadlines

- High sales orientation to meet the sales targets consistently

- Ability to manage complex client situations

The original job offer can be found in Kit Job:
https://www.kitjob.in/job/17473249/hyj-721-operations-manager-lag-retail-thenali/?utm_source=html

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