24 Sep
Sutherland
Mumbai
Job Description
Job description
Hiring for International Voice Process Customer Support.We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently.
Key Responsibilities-
- Provide voice-based support to international customers.
- Handle and resolve customer queries effectively and efficiently.
- Comfortable working in 24/7 rotational shifts including night shifts.
- Adhere to process requirements and achieve performance targets.
- Excellent English communication skills (verbal and written).
- Salary Range: 18,000 (Fresher) | 30,000 per month (based on experience , performance & education )
Shift: 24x7 rotational with 2 rotational offs per weekEducation HSC / Grad Fresher or
Experience will do.
Benefits-Lucrative performance-based incentives
Medical Insurance coverage
Cab facility provided for convenient travel
Travel Allowance included
Work-life balance with
2 rotational weekly offs
Address: - Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.
Walk-in timing 3.00 PM to 6.00 PM from 7th July to 12th July.
Please note carry your resume and Mention HR Roshani Kala at the Top of the resume.
Share your resume on - ***************@sutherlandglobal.com | 9892539***.
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to **********@Sutherlandglobal.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success,
Service & OperationsRole Category: Voice / BlendedRole: Customer Onboarding - Voice / BlendedEmployement Type: Walk-insContact Details:
Company: SutherlandLocation(s): Mumbai
📌 Customer Care Executive| Sr. Customer Executive.
🏢 Sutherland
📍 Mumbai
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