24 Sep
Skinovate
Pimple Saudagar
Key Responsibilities
Outbound Calling (Hot & Cold Calls)
- Call existing database of old patients who have previously visited the clinic for treatments.
- Present and upsell new treatment packages, special offers, and loyalty benefits.
- Reactivate inactive patients by explaining new services and promotional offers.
Lead Follow-Up & Conversion
- Handle incoming fresh leads from CRM and website in real-time.
- Call all new leads immediately to explain treatments, offers, and book consultations.
- Maintain timely follow-ups for leads who have shown interest but haven’t converted yet.
- Share details about clinic packages, pricing, treatment benefits, and doctors’ profiles confidently.
CRM Management & Lead Reporting
- Update every lead’s status accurately in the CRM after each call.
- Maintain detailed call logs, follow-up notes, and appointment confirmations.
- Generate daily lead conversion and follow-up reports for review.
Appointment Scheduling & Coordination
- Book confirmed consultations with doctors as per patient’s preference and availability.
- Coordinate with the front office team to manage appointment slots and patient arrivals.
Key Skills & Competencies
- Strong communication and persuasion skills in Marathi, Hindi & English
- Confident telephone etiquette and sales pitch delivery
- Proactive attitude towards target achievement
- Experience in working with CRM systems and lead management software
- Ability to build rapport with patients over the phone
- Polite, empathetic, and service-oriented personality
Preferred Profile
- 1-3 years of experience in telesales, telecalling, or healthcare lead conversion
- Previous experience in clinics, wellness centers, salons, hospitals, or cosmetic dermatology preferred
- Freshers with excellent communication skills may also apply
Job Types:
Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
Experience:
- telesales : 1 year (Required)
Language:
- Hindi (Preferred)
- English (Required)
Work Location: In person
📌 Telesales Executive
🏢 Skinovate
📍 Pimple Saudagar
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