24 Sep
Netway Home Products (I
Andheri
Major Responsibilities:
- Order Processing: Accurately enter and process customer orders into the system, verifying details such as product availability, pricing, and customer information.
- Order Verification: Review order information for accuracy and completeness before processing.
- Customer Communication: Communicate with customers regarding order status, delivery timelines, and any issues or discrepancies.
- Coordination: Collaborate with other departments (sales, customer service, inventory, logistics, dispatch) to ensure smooth order fulfillment and timely delivery.
- Documentation: Maintain accurate records of orders, including tracking information and any relevant documentation.
- Problem Solving: Resolve order discrepancies,
address customer inquiries, and escalate issues as needed.
- Reporting: Generate reports related to order processing, inventory, and other relevant data.
Looking at somebody with 2+ years of experience in similar role.
Mandatory skills:
- MS Excel
- Good computer literacy (emails, etc)
- Should be able to communicate with multiple departments
- Good administrative, organizational, and problem-solving skills
- Good team development and leadership skills
- Go-getter and confident.
Working days: Monday to Saturday 10am to 7pm
Office location: Andheri East, 15 min walk from railway and metro stations.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
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