Job Skill: Collections - Voice
Designation: Career Level - 12-Associate
Job Location: Chennai
Qualifications: Any Graduation
Years of Experience: 1-3 years
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions —underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.
With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com
You will be aligned with our Finance Operations vertical and help us in determining Financial outcome by collecting operational Data / Reports, whilst conducting Analysis and Reconciling transactions.
The Order to Cash Processing team is accountable for processes that start from customers enquiry and involve sales order from customer to delivery and invoicing.
You will be responsible for Collections - Voice where in you need to have knowledge of O2C collection/disputes, various ageing buckets in collection process. You will be responsible for key metrics / service level agreement, bad debts & how it is treated in collections process, experience in customer service voice experience - international/ domestic. You should have an understanding for Collections, debt collection, reporting on aged debt, dunning process, bad debt provisioning
Roles and Responsibilities
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Expected interaction is within own team and direct supervisor. Detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments would be provided. Decisions impact own work. Individual contributor as a part of a team, with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts.
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Job Description Job Skill: Collections Operations Designation: Career Level - 12-Associate Job Location: Chennai Qualifications: BCom Years of Experience: 1-3 years About Accenture Accenture i [...]
Job Description Job Skill: Collections Operations Designation: Career Level - 12-Associate Job Location: Chennai Qualifications: BCom Years of Experience: 1-3 years About Accen [...]
Job Description Job Skill: Collections Operations Designation: Career Level - 11-Analyst Job Location: Chennai Qualifications: BCom Years of Experience: 3-5 years About Accenture Accenture is [...]