24 Sep
upGrad Enterprise
GTB Nagar
About the Role
We are looking for a proactive and client-focused Key Account Manager (Individual Contributor) to strengthen and grow our relationships with large enterprise clients in the domestic market.
This role is centered around farming – driving upsell, cross-sell, and account expansion – while ensuring exceptional client satisfaction and long-term partnerships.
The ideal candidate will have a proven track record of managing and growing large enterprise accounts , building trusted relationships with senior stakeholders, and delivering tailored EdTech solutions.
Key Responsibilities
Manage a portfolio of large enterprise accounts, serving as the primary point of contact.
Drive farming-led growth through upselling, cross-selling, and account expansion strategies.
Build and nurture long-term relationships with CXO-level stakeholders and decision-makers.
Deeply understand client business priorities and align solutions to meet their evolving needs.
Collaborate with internal teams (product, marketing, delivery) to design and deliver impactful learning solutions.
Monitor account health, proactively resolve challenges, and ensure a high level of client satisfaction.
Develop account plans, track revenue forecasts, and consistently meet/exceed account growth targets.
Stay updated on market trends and competitor offerings to provide strategic insights.
Requirements
5+ years of experience in B2B sales/account management.
Demonstrated success in handling large enterprise accounts with measurable growth outcomes.
Strong expertise in farming (upselling & cross-selling) ; exposure to hunting/current client acquisition is a plus.
Excellent communication, presentation, and negotiation skills.
Strong business acumen with the ability to influence and engage with senior leaders.
Self-starter with the ability to work independently in an individual contributor capacity .
Willingness to travel for client engagements as required.
Bachelor’s degree (MBA preferred).
Required Skill Profession
Prb
📌 Key Account Manager Gtb Nagar
🏢 upGrad Enterprise
📍 GTB Nagar
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