(H937) - Customer Service Executive_ Reputed Education Industry_Mumbai, Maharashtra,India_Upto 3 LPA_Sonali 9152002931 (Mumbai)

(H937) - Customer Service Executive_ Reputed Education Industry_Mumbai, Maharashtra,India_Upto 3 LPA_Sonali 9152002931 (Mumbai)

JOB DETAILS

Managing a team of representatives offering customer support.
Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Creating policies and procedures.

Planning the training and standardization of service delivery.

Selecting and hiring new staff.

Monitoring the work of individual representatives and of the team.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Possessing excellent product knowledge to enhance customer support.

Maintaining a pleasant working environment for your team.

FUNCTIONAL AREA
Customer Service, Customer Support, Sr Customer Service Executive, Customer Service Executive,



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Required Skill Profession

Information And Record Clerks

The original job offer can be found in Kit Job:
kitjob.in/job/177656766