[T852] Strategic Account Manager (Andheri East)

[T852] Strategic Account Manager (Andheri East)

Job Description: Strategic Account Manager

About the Company:

OktoBuzz Digital Solutions Pvt. Ltd. is a Mumbai based Digital Marketing Agency working with premier clients like Citi India, Amazon Singapore, Hamleys India, Norton India, Forbes India, CNBC Tv18, Crossword, Hockey World Cup 2018, Simon and Schuster, Satva India and the US, Amazon.in - Westland Publishing (Authors like Amish Tripathi, Chetan Bhagat, Ashwin Sanghi) and more. We build digital go-to-market strategy for clients with focus on brilliant creativity combined with a deep understanding of consumer behaviour on social platforms. Parallel to this is expertise in performance driven ad planning with strong pedigree in attribution based campaign planning and execution.





From a Culture point of view we got featured on:

- Channel News Asia as a part of the GenZ documentary series.
- BBC news India as a ‘Happier place to work’.
- Global Happiness Coach- Kyla Mitsunaga’s International book “On Growing”

Know more about us at www.oktobuzz.com

Location:

Andheri (E)

Responsibilities:

Client Co-ordination:

- Managing new and existing client accounts.
- Responsible for making new pitches and strategies for potential new clients. Address client queries effectively and in a timely manner.
- Build and maintain relationships with clients often through regular face to face contact and meetings. Build strong, long-term client relationships and be a first point of contact for client questions and requests.

Internal Team Co-ordination:

- Coordinate with other departments in the organisation in order to facilitate client requests. Understanding the client’s business and requirements and briefing the same to the internal team.
- Get creative, engaging and professional visuals that reflect client and their brand from the creative team.

Strategy:





- Work with clients to create a digital media strategy that collaborates with marketing, PR and advertising campaigns, research top influencers, competitors, and trends in clients’ industries.

Performance Reporting:

- Analyze and report social media actions on a monthly basis for successes and new opportunities.
- Monitoring budgets, spends and revenue and explaining cost factors to clients are also part of the profile.
- Manage the team and mentor them as and when necessary.
- Generate accurate and timely reports on the status of all accounts.
- Follow up with the clients for timely payments.
- Continue to refine and define our social marketing process.

Knowledge:

- Taking OktoBuzz as a brand and helping in PR.
- Identify new clients and potential business opportunities as well as upselling products and services.




- Keeping a track & being updated about latest trends in Digital industry and being proactive in updating it to the internal team and executing the same for clients.

Work Experience:

5+ years in Team management, strategy and planning.

Skills Required:

- Strong organizational and time-management abilities.
- Ability to manage multiple accounts and projects simultaneously.
- Excellent negotiation and problem-solving skills.
- High level of professionalism and customer-oriented mindset.

Qualification:

Graduate in any stream

📌 Strategic Account Manager
🏢 OktoBuzz
📍 Andheri East

The original job offer can be found in Kit Job:
kitjob.in/job/177702821