26 Sep
Eleve Media - An Influencer Marketing Platform
Dehradun
Key Responsibilities
- Handle customer queries via calls, emails, or chat with professionalism and empathy.
- Take complete ownership of queries from initiation to resolution with proper follow-ups and documentation.
- Maintain detailed records of customer interactions, feedback, and issues.
- Collaborate with internal teams to ensure timely and effective solutions.
- Proactively identify customer needs and provide appropriate guidance.
Key Requirements
- Candidate with excellent command of English (spoken and written).
- Strong communication and interpersonal skills.
- Prior experience in customer support or call handling preferred.
- Proactive, empathetic,
and capable of handling users with professionalism.
- Ability to multitask, adapt, and remain calm under pressure.
📌 Female Customer Support Executive
🏢 Eleve Media - An Influencer Marketing Platform
📍 Dehradun
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